You are able to collect online orders from either of our branches- Material Needs, Burnham-on-Sea or Threads, Minehead. However, please be aware that the website won't allow you to choose Threads as your collection location when you place an order. Instead, please follow the instructions below...
When you receive your order confirmation email, reply to the email saying you would like to collect your order in Minehead, quoting your order number and name.
We will check for emails regarding your order when packing it to know where you would like to collect it and get it to the correct shop for you. You will receive an email notification when it's ready to collect. This email will say 'ready for collection in Material Needs'... just ignore this. If you're unsure, feel free to call Threads on 01643 708372 to clarify they have it.
Please Note: We will assume you would like to collect your order from Material Needs unless you tell us otherwise. If you realise you've not told us when you receive notification to collect, no worries, just give Material Needs a call on 01278 794751 or email them at firstname.lastname@example.org to say you'd like to collect in Threads. We'll transfer your order over there as quickly as possible for you.